UserVoice
User feedback made easy and actionable
Integrate the UserVoice API with the Zendesk API
Setup the UserVoice API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate UserVoice and Zendesk remarkably fast. Free for developers.
Popular UserVoice and Zendesk Triggers#
Emits new NPS ratings submitted through the UserVoice NPS widget. On first run, emits up to 10 sample NPS ratings users have previously submitted.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Overview of UserVoice#
The UserVoice API allows you to tap into customer feedback and support data to automate and enhance customer engagement processes. With the API, you can programmatically access UserVoice accounts to retrieve suggestions, tickets, and user data, allowing you to analyze customer trends, automate responses, and integrate with other customer success platforms. By leveraging Pipedream's capabilities, you can create event-driven workflows that react to UserVoice events, synchronize data across multiple services, and construct a more responsive customer feedback loop.
Connect UserVoice#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
uservoice: {
type: "app",
app: "uservoice",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.uservoice.$auth.subdomain}.uservoice.com/api/v2/admin/users/current`,
headers: {
Authorization: `Bearer ${this.uservoice.$auth.access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})