Upwave
Upwave is a visual platform for collaborating on projects, portfolios, risk management and daily tasks
Integrate the Upwave API with the Zendesk API
Setup the Upwave API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Upwave and Zendesk remarkably fast. Free for developers.
Popular Upwave and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Upwave#
The Upwave API provides programmatic access to the Upwave project management platform, enabling users to automate tasks, sync data across various tools, and create custom integrations. On Pipedream, you can leverage this API to build powerful workflows that can add tasks, update boards, and track project progress, all in real time. With Pipedream's serverless architecture, you can set up event-driven workflows that respond to changes in Upwave or integrate with other apps to streamline your project management processes.
Connect Upwave#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
upwave: {
type: "app",
app: "upwave",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.upwave.io/auth/`,
headers: {
"Authorization": `Token ${this.upwave.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})