Integrate the UpBooks API with the Zendesk API

Setup the UpBooks API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate UpBooks and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect UpBooks with Zendesk#

Add New Employee with UpBooks API on New Ticket (Instant) from Zendesk API

Zendesk + UpBooks

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Add New Employee with UpBooks API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + UpBooks

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Add New Employee with UpBooks API on Ticket Closed (Instant) from Zendesk API

Zendesk + UpBooks

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Add New Employee with UpBooks API on Ticket Pending (Instant) from Zendesk API

Zendesk + UpBooks

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Add New Employee with UpBooks API on Ticket Solved (Instant) from Zendesk API

Zendesk + UpBooks

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Popular UpBooks and Zendesk Triggers#

New Data Available from the UpBooks API

Emit new event when fresh data is available for a specific collection.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular UpBooks and Zendesk Actions#

Add New Employee with the UpBooks API

Adds a new employee to Upbooks. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Expense Category with the UpBooks API

Creates a new expense category in UpBooks. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Record Outward Payment with the UpBooks API

Records an outward payment in UpBooks. See the documentation

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Connect UpBooks#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    upbooks: {
      type: "app",
      app: "upbooks",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.upbooks.io/api/v1/client`,
      headers: {
        Authorization: `Bearer ${this.upbooks.$auth.oauth_access_token}`,
        "API-KEY": `${this.upbooks.$auth.api_key}`,
        "Organization-ID": `${this.upbooks.$auth.organization_id}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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