Integrate the Trengo API with the Zoho CRM API

Setup the Trengo API trigger to run a workflow which integrates with the Zoho CRM API. Pipedream's integration platform allows you to integrate Trengo and Zoho CRM remarkably fast. Free for developers.

Popular Ways to Connect Trengo with Zoho CRM#

Convert Lead with Zoho CRM API on New Inbound Message Event from Trengo API

Trengo + Zoho CRM

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Convert Lead with Zoho CRM API on New Internal Note Event from Trengo API

Trengo + Zoho CRM

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Convert Lead with Zoho CRM API on New Outbound Message Event from Trengo API

Trengo + Zoho CRM

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Convert Lead with Zoho CRM API on New Phone Call Ended Event from Trengo API

Trengo + Zoho CRM

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Convert Lead with Zoho CRM API on New Phone Call Missed Event from Trengo API

Trengo + Zoho CRM

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Popular Trengo and Zoho CRM Triggers#

New Inbound Message Event from the Trengo API

Emit new events when an inbound message received. See the docs here

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New Internal Note Event from the Trengo API

Emit new events when a internal note added. See the docs here

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New Outbound Message Event from the Trengo API

Emit new events when an outbound message sent. See the docs here

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New Phone Call Ended Event from the Trengo API

Emit new events when an phone call ended. See the docs here

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New Phone Call Missed Event from the Trengo API

Emit new events when an phone call missed. See the docs here

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Popular Trengo and Zoho CRM Actions#

Create Contact with the Trengo API

Creates a contact. If a contact with given identifier already exists, returns it. See the docs

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Convert Lead with the Zoho CRM API

Converts a Lead into a Contact or an Account. See the documentation

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Find Contacts with the Trengo API

Finds contacts with the given term. See the docs

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Create Object with the Zoho CRM API

Create a new object/module entry. See the documentation

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Log A Voice Call with the Trengo API

Logs a phone call from external VOIP applications, See the docs

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Overview of Trengo#

The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.

Connect Trengo#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    trengo: {
      type: "app",
      app: "trengo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.trengo.eu/api/v2/users`,
      headers: {
        Authorization: `Bearer ${this.trengo.$auth.access_token}`,
      },
    })
  },
})

Overview of Zoho CRM#

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Connect Zoho CRM#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_crm: {
      type: "app",
      app: "zoho_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
      },
    })
  },
})