Trengo

Customer service software

Integrate the Trengo API with the Formatting API

Setup the Trengo API trigger to run a workflow which integrates with the Formatting API. Pipedream's integration platform allows you to integrate Trengo and Formatting remarkably fast. Free for developers.

[Data] Convert JSON to String with Formatting API on New Inbound Message Event from Trengo API
Trengo + Formatting
 
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[Data] Convert JSON to String with Formatting API on New Internal Note Event from Trengo API
Trengo + Formatting
 
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[Data] Convert JSON to String with Formatting API on New Outbound Message Event from Trengo API
Trengo + Formatting
 
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[Data] Convert JSON to String with Formatting API on New Phone Call Ended Event from Trengo API
Trengo + Formatting
 
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[Data] Convert JSON to String with Formatting API on New Phone Call Missed Event from Trengo API
Trengo + Formatting
 
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New Inbound Message Event from the Trengo API

Emit new events when an inbound message received. See the docs here

 
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New Internal Note Event from the Trengo API

Emit new events when a internal note added. See the docs here

 
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New Outbound Message Event from the Trengo API

Emit new events when an outbound message sent. See the docs here

 
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New Phone Call Ended Event from the Trengo API

Emit new events when an phone call ended. See the docs here

 
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New Phone Call Missed Event from the Trengo API

Emit new events when an phone call missed. See the docs here

 
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Create Contact with the Trengo API

Creates a contact. If a contact with given identifier already exists, returns it. See the docs

 
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[Data] Convert JSON to String with the Formatting API

Convert an object to a JSON format string

 
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Find Contacts with the Trengo API

Finds contacts with the given term. See the docs

 
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[Data] Parse JSON with the Formatting API

Parse a JSON string

 
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Log A Voice Call with the Trengo API

Logs a phone call from external VOIP applications, See the docs

 
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Overview of Trengo

You can build amazing customer service experiences by using the Trengo API.
It's the platform to help teams work better together, and offers features to
optimize your customer conversation. For example, you can use Trengo to:

  • Improve customer service by leveraging automation for fast and personalized
    responses
  • Increase efficiency by optimizing operational workflows
  • Gather insights from customer conversations to improve customer service
  • Automate conversations like welcome messages and error notifications
  • Filter and manage incoming conversations to make sure the right person
    provides the right answers

These are just some of the examples of what you can do with the Trengo API.
With the Trengo platform, you can make sure your customer conversations deliver
the best possible outcomes, consistently.

Connect Trengo

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    trengo: {
      type: "app",
      app: "trengo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.trengo.eu/api/v2/users`,
      headers: {
        Authorization: `Bearer ${this.trengo.$auth.access_token}`,
      },
    })
  },
})

Connect Formatting

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export default defineComponent({
  async run({ steps, $ }) {
    const text = ' Hello world! ';
    return text.trim()
  },
})