Trengo

Customer service software

Integrate the Trengo API with the Formatting API

Setup the Trengo API trigger to run a workflow which integrates with the Formatting API. Pipedream's integration platform allows you to integrate Trengo and Formatting remarkably fast. Free for developers.

[Data] Convert JSON to String with Formatting API on New Inbound Message Event from Trengo API
Trengo + Formatting
 
Try it
[Data] Convert JSON to String with Formatting API on New Internal Note Event from Trengo API
Trengo + Formatting
 
Try it
[Data] Convert JSON to String with Formatting API on New Outbound Message Event from Trengo API
Trengo + Formatting
 
Try it
[Data] Convert JSON to String with Formatting API on New Phone Call Ended Event from Trengo API
Trengo + Formatting
 
Try it
[Data] Convert JSON to String with Formatting API on New Phone Call Missed Event from Trengo API
Trengo + Formatting
 
Try it
New Inbound Message Event from the Trengo API

Emit new events when an inbound message received. See the docs here

 
Try it
New Internal Note Event from the Trengo API

Emit new events when a internal note added. See the docs here

 
Try it
New Outbound Message Event from the Trengo API

Emit new events when an outbound message sent. See the docs here

 
Try it
New Phone Call Ended Event from the Trengo API

Emit new events when an phone call ended. See the docs here

 
Try it
New Phone Call Missed Event from the Trengo API

Emit new events when an phone call missed. See the docs here

 
Try it
Create Contact with the Trengo API

Creates a contact. If a contact with given identifier already exists, returns it. See the docs

 
Try it
[Data] Convert JSON to String with the Formatting API

Convert an object to a JSON format string

 
Try it
Find Contacts with the Trengo API

Finds contacts with the given term. See the docs

 
Try it
[Data] Parse JSON with the Formatting API

Parse a JSON string

 
Try it
Log A Voice Call with the Trengo API

Logs a phone call from external VOIP applications, See the docs

 
Try it

Overview of Trengo

The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.

Connect Trengo

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    trengo: {
      type: "app",
      app: "trengo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.trengo.eu/api/v2/users`,
      headers: {
        Authorization: `Bearer ${this.trengo.$auth.access_token}`,
      },
    })
  },
})

Connect Formatting

1
2
3
4
5
6
export default defineComponent({
  async run({ steps, $ }) {
    const text = ' Hello world! ';
    return text.trim()
  },
})