Trengo

Customer service software

Integrate the Trengo API with the Filter API

Setup the Trengo API trigger to run a workflow which integrates with the Filter API. Pipedream's integration platform allows you to integrate Trengo and Filter remarkably fast. Free for developers.

Continue execution if a condition Is met with Filter API on New Inbound Message Event from Trengo API
Trengo + Filter
 
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Continue execution if a condition Is met with Filter API on New Internal Note Event from Trengo API
Trengo + Filter
 
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Continue execution if a condition Is met with Filter API on New Outbound Message Event from Trengo API
Trengo + Filter
 
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Continue execution if a condition Is met with Filter API on New Phone Call Ended Event from Trengo API
Trengo + Filter
 
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Continue execution if a condition Is met with Filter API on New Phone Call Missed Event from Trengo API
Trengo + Filter
 
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New Inbound Message Event from the Trengo API

Emit new events when an inbound message received. See the docs here

 
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New Internal Note Event from the Trengo API

Emit new events when a internal note added. See the docs here

 
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New Outbound Message Event from the Trengo API

Emit new events when an outbound message sent. See the docs here

 
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New Phone Call Ended Event from the Trengo API

Emit new events when an phone call ended. See the docs here

 
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New Phone Call Missed Event from the Trengo API

Emit new events when an phone call missed. See the docs here

 
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Create Contact with the Trengo API

Creates a contact. If a contact with given identifier already exists, returns it. See the docs

 
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Continue execution if a condition Is met with the Filter API

Continue workflow execution only if a condition is met

 
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Find Contacts with the Trengo API

Finds contacts with the given term. See the docs

 
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End execution if a condition is met with the Filter API

End workflow execution if a condition is met

 
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Log A Voice Call with the Trengo API

Logs a phone call from external VOIP applications, See the docs

 
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Overview of Trengo

The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.

Connect Trengo

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    trengo: {
      type: "app",
      app: "trengo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.trengo.eu/api/v2/users`,
      headers: {
        Authorization: `Bearer ${this.trengo.$auth.access_token}`,
      },
    })
  },
})

Overview of Filter

The Filter API in Pipedream allows for real-time data processing within workflows. It's designed to evaluate data against predefined conditions, enabling workflows to branch or perform specific actions based on those conditions. This API is instrumental in creating efficient, targeted automations that respond dynamically to diverse datasets. Using the Filter API, you can refine streams of data, ensuring that subsequent steps in your Pipedream workflow only execute when the data meets your specified criteria. This cuts down on unnecessary processing and facilitates the creation of more intelligent, context-aware systems.

Connect Filter

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export default defineComponent({
  async run({ steps, $ }) {
    let condition = false
    if (condition == false) {
      $.flow.exit("Ending workflow early because the condition is false")
    } else {
        $.export("$summary", "Continuing workflow, since condition for ending was not met.")
    }
  },
})