Trengo

Customer service software

Integrate the Trengo API with the Filter API

Setup the Trengo API trigger to run a workflow which integrates with the Filter API. Pipedream's integration platform allows you to integrate Trengo and Filter remarkably fast. Free for developers.

Continue execution if a condition Is met with Filter API on New Inbound Message Event from Trengo API
Trengo + Filter
 
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Continue execution if a condition Is met with Filter API on New Internal Note Event from Trengo API
Trengo + Filter
 
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Continue execution if a condition Is met with Filter API on New Outbound Message Event from Trengo API
Trengo + Filter
 
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Continue execution if a condition Is met with Filter API on New Phone Call Ended Event from Trengo API
Trengo + Filter
 
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Continue execution if a condition Is met with Filter API on New Phone Call Missed Event from Trengo API
Trengo + Filter
 
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New Inbound Message Event from the Trengo API

Emit new events when an inbound message received. See the docs here

 
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New Internal Note Event from the Trengo API

Emit new events when a internal note added. See the docs here

 
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New Outbound Message Event from the Trengo API

Emit new events when an outbound message sent. See the docs here

 
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New Phone Call Ended Event from the Trengo API

Emit new events when an phone call ended. See the docs here

 
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New Phone Call Missed Event from the Trengo API

Emit new events when an phone call missed. See the docs here

 
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Create Contact with the Trengo API

Creates a contact. If a contact with given identifier already exists, returns it. See the docs

 
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Continue execution if a condition Is met with the Filter API

Continue workflow execution only if a condition is met

 
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Find Contacts with the Trengo API

Finds contacts with the given term. See the docs

 
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End execution if a condition is met with the Filter API

End workflow execution if a condition is met

 
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Log A Voice Call with the Trengo API

Logs a phone call from external VOIP applications, See the docs

 
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Overview of Trengo

You can build amazing customer service experiences by using the Trengo API.
It's the platform to help teams work better together, and offers features to
optimize your customer conversation. For example, you can use Trengo to:

  • Improve customer service by leveraging automation for fast and personalized
    responses
  • Increase efficiency by optimizing operational workflows
  • Gather insights from customer conversations to improve customer service
  • Automate conversations like welcome messages and error notifications
  • Filter and manage incoming conversations to make sure the right person
    provides the right answers

These are just some of the examples of what you can do with the Trengo API.
With the Trengo platform, you can make sure your customer conversations deliver
the best possible outcomes, consistently.

Connect Trengo

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    trengo: {
      type: "app",
      app: "trengo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.trengo.eu/api/v2/users`,
      headers: {
        Authorization: `Bearer ${this.trengo.$auth.access_token}`,
      },
    })
  },
})

Overview of Filter

The Filter API is a great way to build powerful workflows that can manipulate
and transform data. Here are some examples of what you can build using the
Filter API:

  • A workflow that transforms data from one format to another
  • A workflow that filters out data that does not meet certain criteria
  • A workflow that sorts data in a specific order
  • A workflow that calculates statistics or aggregates data
  • A workflow that combines data from multiple sources

Connect Filter

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export default defineComponent({
  async run({ steps, $ }) {
    let condition = false
    if (condition == false) {
      $.flow.exit("Ending workflow early because the condition is false")
    } else {
        $.export("$summary", "Continuing workflow, since condition for ending was not met.")
    }
  },
})