Customer service software
Emit new events when an inbound message received. See the docs here
Emit new events when a internal note added. See the docs here
Emit new events when an outbound message sent. See the docs here
Emit new events when an phone call ended. See the docs here
Emit new events when an phone call missed. See the docs here
You can build amazing customer service experiences by using the Trengo API.
It's the platform to help teams work better together, and offers features to
optimize your customer conversation. For example, you can use Trengo to:
These are just some of the examples of what you can do with the Trengo API.
With the Trengo platform, you can make sure your customer conversations deliver
the best possible outcomes, consistently.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
trengo: {
type: "app",
app: "trengo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.trengo.eu/api/v2/users`,
headers: {
Authorization: `Bearer ${this.trengo.$auth.access_token}`,
},
})
},
})
The Filter API is a great way to build powerful workflows that can manipulate
and transform data. Here are some examples of what you can build using the
Filter API:
export default defineComponent({
async run({ steps, $ }) {
let condition = false
if (condition == false) {
$.flow.exit("Ending workflow early because the condition is false")
} else {
$.export("$summary", "Continuing workflow, since condition for ending was not met.")
}
},
})