with TransForm and Freshdesk?
Emit new event when a response for a form is submitted
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Add a note or conversation to an existing ticket. See the documentation
Submit a form via JSON. See the docs. For a better user experience use the Alpha TransForm Mobile App
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The TransForm API allows you to automate server management tasks like creating, updating, and managing servers across multiple cloud platforms. It can be a game-changer for DevOps teams, system administrators, and developers who manage cloud infrastructure. By interfacing with TransForm via Pipedream, you can craft workflows that streamline server provisioning, configuration, and monitoring processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
transform: {
type: "app",
app: "transform",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://transform.alphasoftware.com/transformAPIVersion1.a5svc/getUsersInTransformAccount`,
headers: {
"apikey": `${this.transform.$auth.api_key}`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})