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with timeBuzzer and Freshdesk?
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Popular Ways to Connect timeBuzzer with Freshdesk#
Popular timeBuzzer and Freshdesk Triggers#
Emit new event whenever a new activity is logged in Timebuzzer. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular timeBuzzer and Freshdesk Actions#
Generates a new activity in Timebuzzer. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Retrieves a list of all activities in Timebuzzer. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of timeBuzzer#
The timeBuzzer API enables you to track, manage, and analyze time spent across various projects and tasks, directly from the Pipedream platform. With this API, you can create, update, and retrieve time entries, as well as manage projects and activities. This provides a powerful way to automate your workflow, integrate with other apps, and streamline your time tracking processes.
Connect timeBuzzer#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
timebuzzer: {
type: "app",
app: "timebuzzer",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://my.timebuzzer.com/open-api/account/me`,
headers: {
"Authorization": `APIKey ${this.timebuzzer.$auth.api_key}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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