Integrate the Teamwork Desk API with the MongoDB API

Setup the Teamwork Desk API trigger to run a workflow which integrates with the MongoDB API. Pipedream's integration platform allows you to integrate Teamwork Desk and MongoDB remarkably fast. Free for developers.

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Popular Ways to Connect Teamwork Desk with MongoDB#

Create Customer with Teamwork Desk API on New Collection from MongoDB API

MongoDB + Teamwork Desk

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Create Customer with Teamwork Desk API on New Database from MongoDB API

MongoDB + Teamwork Desk

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Create Customer with Teamwork Desk API on New Document from MongoDB API

MongoDB + Teamwork Desk

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Create Customer with Teamwork Desk API on New Field in Document from MongoDB API

MongoDB + Teamwork Desk

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Create New Document with MongoDB API on New Customer Created from Teamwork Desk API

Teamwork Desk + MongoDB

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Popular Teamwork Desk and MongoDB Triggers#

New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

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New Ticket Created from the Teamwork Desk API

Emit new event when a new ticket is created.

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New Collection from the MongoDB API

Emit new an event when a new collection is added to a database

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New Database from the MongoDB API

Emit new an event when a new database is added

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Popular Teamwork Desk and MongoDB Actions#

Create Customer with the Teamwork Desk API

Create a new customer See the documentation

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Create New Document with the MongoDB API

Create a new document in a collection of your choice. See the docs here

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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

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Delete a Document with the MongoDB API

Delete a single document by ID. See the docs here

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Execute Aggregation with the MongoDB API

Execute an aggregation pipeline on a MongoDB collection. See the documentation

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Overview of Teamwork Desk#

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of MongoDB#

The MongoDB API provides powerful capabilities to interact with a MongoDB database, allowing you to perform CRUD (Create, Read, Update, Delete) operations, manage databases, and execute sophisticated queries. With Pipedream, you can harness these abilities to automate tasks, sync data across various apps, and react to events in real-time. It’s a combo that’s particularly potent for managing data workflows, syncing application states, or triggering actions based on changes to your data.

Connect MongoDB#

import mongodb from 'mongodb'

export default defineComponent({
  props: {
    mongodb: {
      type: "app",
      app: "mongodb",
    },
    collection: {
      type: "string"
    },
    filter: {
      type: "object"
    }
  },
  async run({steps, $}) {
    const MongoClient = mongodb.MongoClient
    
    const {
      database,
      hostname,
      username,
      password,
    } = this.mongodb.$auth
    
    const url = `mongodb+srv://${username}:${password}@${hostname}/test?retryWrites=true&w=majority`
    const client = await MongoClient.connect(url, { 
      useNewUrlParser: true, 
      useUnifiedTopology: true 
    })
    
    const db = client.db(database)

    const results = await db.collection(this.collection).find(this.filter).toArray();
    $.export('results', results);
    
    await client.close()
  },
})

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