Monitor and chat with the visitors on your website, respond to support tickets, organize contacts and create a help center to empower customers to help themselves.
Emit new event when a chat ends, usually after 90-150 seconds of inactivity
Emit new event when the first message in a chat is sent by a visitor or agent.
Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.
Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.
Make a phone call, passing text that Twilio will speak to the recipient of the call. See the docs for more information
Send an SMS with text and media files. See the docs for more information
Check if user-provided token is correct. See the documentation for more information
Remove a call record from your account. See the docs for more information
The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
tawk_to: {
type: "app",
app: "tawk_to",
}
},
async run({steps, $}) {
const data = {
"type": `business`,
}
return await axios($, {
method: "post",
url: `https://api.tawk.to/v1/property.list`,
headers: {
"Content-Type": `application/json`,
},
auth: {
username: `${this.tawk_to.$auth.api_key}`,
password: `f`,
},
data,
})
},
})
Twilio's API on Pipedream opens up a multitude of communication capabilities, allowing you to build robust, scalable, and automated workflows. With Twilio, you can send and receive SMS and MMS messages, make voice calls, and perform other communication functions programmatically. Leveraging Pipedream's seamless integration, you can connect these communications features with hundreds of other services to automate notifications, streamline customer interactions, and enhance operational efficiency.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
twilio: {
type: "app",
app: "twilio",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.twilio.com/2010-04-01/Accounts.json`,
auth: {
username: `${this.twilio.$auth.AccountSid}`,
password: `${this.twilio.$auth.AuthToken}`,
},
})
},
})