with tawk.to and OpenPhone?
Emit new event when a chat ends, usually after 90-150 seconds of inactivity
Emit new event when the first message in a chat is sent by a visitor or agent.
Emit new event when a call recording has finished.
Emit new event when an incoming call is completed, including calls not picked up or voicemails left.
Retrieve the list of phone numbers and users associated with your OpenPhone workspace. See the documentation
Send a text message from your OpenPhone number to a recipient. See the documentation
The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
tawk_to: {
type: "app",
app: "tawk_to",
}
},
async run({steps, $}) {
const data = {
"type": `business`,
}
return await axios($, {
method: "post",
url: `https://api.tawk.to/v1/property.list`,
headers: {
"Content-Type": `application/json`,
},
auth: {
username: `${this.tawk_to.$auth.api_key}`,
password: `f`,
},
data,
})
},
})
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
openphone: {
type: "app",
app: "openphone",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.openphone.com/v1/phone-numbers`,
headers: {
"Authorization": `${this.openphone.$auth.api_key}`,
},
})
},
})