Integrate the SupportBee API with the Zoho CRM API

Setup the SupportBee API trigger to run a workflow which integrates with the Zoho CRM API. Pipedream's integration platform allows you to integrate SupportBee and Zoho CRM remarkably fast. Free for developers.

Popular Ways to Connect SupportBee with Zoho CRM#

Convert Lead with Zoho CRM API on New Agent Reply from SupportBee API

SupportBee + Zoho CRM

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Convert Lead with Zoho CRM API on New Comment from SupportBee API

SupportBee + Zoho CRM

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Convert Lead with Zoho CRM API on New Customer Reply from SupportBee API

SupportBee + Zoho CRM

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Convert Lead with Zoho CRM API on New Ticket from SupportBee API

SupportBee + Zoho CRM

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Create Object with Zoho CRM API on New Agent Reply from SupportBee API

SupportBee + Zoho CRM

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Popular SupportBee and Zoho CRM Triggers#

New Agent Reply from the SupportBee API

Emit new event on each new agent reply a ticket.

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New Comment from the SupportBee API

Emit new event on each new comment.

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New Customer Reply from the SupportBee API

Emit new event on each new customer reply a ticket.

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New Ticket from the SupportBee API

Emit new event on each new ticket.

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New Contact (Instant) from the Zoho CRM API

Emits an event each time a new contact is created in Zoho CRM

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Popular SupportBee and Zoho CRM Actions#

Create Ticket with the SupportBee API

Creates a client. See docs here

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Convert Lead with the Zoho CRM API

Converts a Lead into a Contact or an Account. See the documentation

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Create Object with the Zoho CRM API

Create a new object/module entry. See the documentation

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Download Attachment with the Zoho CRM API

Downloads an attachment file from Zoho CRM, saves it in the temporary file system and exports the file path for use in a future step.

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Get Object with the Zoho CRM API

Gets record data given its id.

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Overview of SupportBee#

SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.

Connect SupportBee#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    supportbee: {
      type: "app",
      app: "supportbee",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
      headers: {
        "Content-Type": `application/json`,
        "Accept": `application/json`,
      },
      params: {
        auth_token: `${this.supportbee.$auth.api_token}`,
      },
    })
  },
})

Overview of Zoho CRM#

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Connect Zoho CRM#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_crm: {
      type: "app",
      app: "zoho_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
      },
    })
  },
})