SupportBee

SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently

Integrate the SupportBee API with the Team Up API

Setup the SupportBee API trigger to run a workflow which integrates with the Team Up API. Pipedream's integration platform allows you to integrate SupportBee and Team Up remarkably fast. Free for developers.

Create Event with Team Up API on New Customer Reply from SupportBee API
SupportBee + Team Up
 
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Create Event with Team Up API on New Agent Reply from SupportBee API
SupportBee + Team Up
 
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Create Event with Team Up API on New Comment from SupportBee API
SupportBee + Team Up
 
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Create Event with Team Up API on New Ticket from SupportBee API
SupportBee + Team Up
 
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Create Ticket with SupportBee API on Event Created from Team Up API
Team Up + SupportBee
 
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New Agent Reply from the SupportBee API

Emit new event on each new agent reply a ticket.

 
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New Comment from the SupportBee API

Emit new event on each new comment.

 
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Event Created from the Team Up API

Emit new event when an event is created See docs here

 
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New Customer Reply from the SupportBee API

Emit new event on each new customer reply a ticket.

 
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Event Deleted from the Team Up API

Emit new event when an event is deleted See docs here

 
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Create Ticket with the SupportBee API

Creates a client. See docs here

 
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Create Event with the Team Up API

Create an event See docs here

 
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Delete Event with the Team Up API

Delete an event See docs here

 
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List Events with the Team Up API

Get a list of events based on search criteria See docs here

 
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Update Event with the Team Up API

Update an event See docs here

 
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Overview of SupportBee

SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.

Connect SupportBee

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    supportbee: {
      type: "app",
      app: "supportbee",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
      headers: {
        "Content-Type": `application/json`,
        "Accept": `application/json`,
      },
      params: {
        auth_token: `${this.supportbee.$auth.api_token}`,
      },
    })
  },
})

Overview of Team Up

The Team Up API allows you to interact with your Team Up calendars programmatically, enabling the automation of event creation, updates, and deletion, as well as the retrieval of calendar data. By integrating the Team Up API with Pipedream, you can build workflows that trigger on specific events, automate tasks, and connect your calendar data with countless other services, bringing efficiency to team coordination and event management.

Connect Team Up

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    team_up: {
      type: "app",
      app: "team_up",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.teamup.com/{your_calendar_id}/events`,
      headers: {
        "Content-Type": `application/json`,
        "Teamup-Token": `${this.team_up.$auth.api_key}`,
      },
    })
  },
})