SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently
Retrieve multiple RSS feeds and return a merged array of items sorted by date See documentation
SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
supportbee: {
type: "app",
app: "supportbee",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
headers: {
"Content-Type": `application/json`,
"Accept": `application/json`,
},
params: {
auth_token: `${this.supportbee.$auth.api_token}`,
},
})
},
})
The RSS app allows users to automatically fetch and parse updates from web feeds. This functionality is pivotal for staying abreast of content changes or updates from websites, blogs, and news outlets that offer RSS feeds. With Pipedream, you can harness the RSS API to trigger workflows that enable a broad range of automations, like content aggregation, monitoring for specific keywords, notifications, and data synchronization across platforms.
module.exports = defineComponent({
props: {
rss: {
type: "app",
app: "rss",
}
},
async run({steps, $}) {
// Retrieve items from a sample feed
const Parser = require('rss-parser');
const parser = new Parser();
const stories = []
// Replace with your feed URL
const url = "https://pipedream.com/community/latest.rss"
const feed = await parser.parseURL(url);
const { title, items } = feed
this.title = title
if (!items.length) {
$end("No new stories")
}
this.items = items
},
})