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SupportBee

SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently

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PostgreSQL

Integrate the SupportBee API with the PostgreSQL API

Setup the SupportBee API trigger to run a workflow which integrates with the PostgreSQL API. Pipedream's integration platform allows you to integrate SupportBee and PostgreSQL remarkably fast. Free for developers.

Popular Ways to Connect SupportBee with PostgreSQL

Create Ticket with SupportBee API on New Column from PostgreSQL API
PostgreSQL + SupportBee
 
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Create Ticket with SupportBee API on New or Updated Row from PostgreSQL API
PostgreSQL + SupportBee
 
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Create Ticket with SupportBee API on New Row Custom Query from PostgreSQL API
PostgreSQL + SupportBee
 
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Create Ticket with SupportBee API on New Row from PostgreSQL API
PostgreSQL + SupportBee
 
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Create Ticket with SupportBee API on New Table from PostgreSQL API
PostgreSQL + SupportBee
 
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Popular SupportBee and PostgreSQL Triggers

New Agent Reply from the SupportBee API

Emit new event on each new agent reply a ticket.

 
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New Comment from the SupportBee API

Emit new event on each new comment.

 
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New Customer Reply from the SupportBee API

Emit new event on each new customer reply a ticket.

 
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New Ticket from the SupportBee API

Emit new event on each new ticket.

 
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New Column from the PostgreSQL API

Emit new event when a new column is added to a table. See the documentation

 
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Popular SupportBee and PostgreSQL Actions

Create Ticket with the SupportBee API

Creates a client. See docs here

 
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Delete Row(s) with the PostgreSQL API

Deletes a row or rows from a table. See the documentation

 
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Execute Custom Query with the PostgreSQL API

Executes a custom query you provide. See the documentation

 
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Find Row with the PostgreSQL API

Finds a row in a table via a lookup column. See the documentation

 
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Find Row With Custom Query with the PostgreSQL API

Finds a row in a table via a custom query. See the documentation

 
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Overview of SupportBee

SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.

Connect SupportBee

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    supportbee: {
      type: "app",
      app: "supportbee",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
      headers: {
        "Content-Type": `application/json`,
        "Accept": `application/json`,
      },
      params: {
        auth_token: `${this.supportbee.$auth.api_token}`,
      },
    })
  },
})

Overview of PostgreSQL

On Pipedream, you can leverage the PostgreSQL app to create workflows that automate database operations, synchronize data across platforms, and react to database events in real-time. Think handling new row entries, updating records from webhooks, or even compiling reports on a set schedule. Pipedream's serverless platform provides a powerful way to connect PostgreSQL with a variety of apps, enabling you to create tailored automation that fits your specific needs.

Connect PostgreSQL

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import postgresql from "@pipedream/postgresql"

export default defineComponent({
  props: {
    postgresql,
  },
  async run({ steps, $ }) {
    // Component source code:
    // https://github.com/PipedreamHQ/pipedream/tree/master/components/postgresql

    const queryObj = {
      text: "SELECT NOW()",
      values: [], // Ignored since query does not contain placeholders
    };
    const { rows } = await this.postgresql.executeQuery(queryObj);
    return rows;
  },
})
Pipedream, Inc. — San Francisco, CA
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