SupportBee

SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently

Integrate the SupportBee API with the OpenAI (ChatGPT) API

Setup the SupportBee API trigger to run a workflow which integrates with the OpenAI (ChatGPT) API. Pipedream's integration platform allows you to integrate SupportBee and OpenAI (ChatGPT) remarkably fast. Free for developers.

Chat with OpenAI (ChatGPT) API on New Agent Reply from SupportBee API
SupportBee + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New Comment from SupportBee API
SupportBee + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New Customer Reply from SupportBee API
SupportBee + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New Ticket from SupportBee API
SupportBee + OpenAI (ChatGPT)
 
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Summarize Text with OpenAI (ChatGPT) API on New Agent Reply from SupportBee API
SupportBee + OpenAI (ChatGPT)
 
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New Agent Reply from the SupportBee API

Emit new event on each new agent reply a ticket.

 
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New Comment from the SupportBee API

Emit new event on each new comment.

 
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New Customer Reply from the SupportBee API

Emit new event on each new customer reply a ticket.

 
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New Ticket from the SupportBee API

Emit new event on each new ticket.

 
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New File Created from the OpenAI (ChatGPT) API

Emit new event when a new file is created in OpenAI. See the documentation

 
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Create Ticket with the SupportBee API

Creates a client. See docs here

 
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Chat with the OpenAI (ChatGPT) API

The Chat API, using the gpt-3.5-turbo or gpt-4 model. See docs here

 
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Summarize Text with the OpenAI (ChatGPT) API

Summarizes text using the Chat API

 
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Classify Items into Categories with the OpenAI (ChatGPT) API

Classify items into specific categories using the Chat API

 
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Translate Text (Whisper) with the OpenAI (ChatGPT) API

Translate text from one language to another using the Chat API

 
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Overview of SupportBee

SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.

Connect SupportBee

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    supportbee: {
      type: "app",
      app: "supportbee",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
      headers: {
        "Content-Type": `application/json`,
        "Accept": `application/json`,
      },
      params: {
        auth_token: `${this.supportbee.$auth.api_token}`,
      },
    })
  },
})

Overview of OpenAI (ChatGPT)

OpenAI provides a suite of powerful AI models through its API, enabling developers to integrate advanced natural language processing and generative capabilities into their applications. Here’s an overview of the services offered by OpenAI's API:

Use Python or Node.js code to make fully authenticated API requests with your OpenAI account:

Connect OpenAI (ChatGPT)

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    openai: {
      type: "app",
      app: "openai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.openai.com/v1/models`,
      headers: {
        Authorization: `Bearer ${this.openai.$auth.api_key}`,
      },
    })
  },
})