SupportBee

SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently

Integrate the SupportBee API with the Notion API

Setup the SupportBee API trigger to run a workflow which integrates with the Notion API. Pipedream's integration platform allows you to integrate SupportBee and Notion remarkably fast. Free for developers.

Append Block to Parent with Notion API on New Agent Reply from SupportBee API
SupportBee + Notion
 
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Append Block to Parent with Notion API on New Comment from SupportBee API
SupportBee + Notion
 
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Append Block to Parent with Notion API on New Customer Reply from SupportBee API
SupportBee + Notion
 
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Append Block to Parent with Notion API on New Ticket from SupportBee API
SupportBee + Notion
 
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Create Page from Database with Notion API on New Agent Reply from SupportBee API
SupportBee + Notion
 
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New Agent Reply from the SupportBee API

Emit new event on each new agent reply a ticket.

 
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New Comment from the SupportBee API

Emit new event on each new comment.

 
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New Customer Reply from the SupportBee API

Emit new event on each new customer reply a ticket.

 
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New Ticket from the SupportBee API

Emit new event on each new ticket.

 
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New Database from the Notion API

Emit new event when a database is created. Note: Databases must be shared with your Pipedream Integtration to trigger event.

 
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Create Ticket with the SupportBee API

Creates a client. See docs here

 
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Append Block to Parent with the Notion API

Creates and appends blocks to the specified parent. See the documentation

 
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Create Page with the Notion API

Creates a page from a parent page. The only valid property is title. See the documentation

 
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Create Page from Database with the Notion API

Creates a page from a database. See the docs

 
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Duplicate Page with the Notion API

Creates a new page copied from an existing page block. See the docs

 
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Overview of SupportBee

SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.

Connect SupportBee

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    supportbee: {
      type: "app",
      app: "supportbee",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
      headers: {
        "Content-Type": `application/json`,
        "Accept": `application/json`,
      },
      params: {
        auth_token: `${this.supportbee.$auth.api_token}`,
      },
    })
  },
})

Overview of Notion

Notion's API allows for the creation, reading, updating, and deleting of pages, databases, and their contents within Notion. Leveraging Pipedream's platform, you can build workflows that connect Notion with a myriad of other services to automate tasks such as content management, task tracking, and data synchronization. With Pipedream's serverless execution, you can trigger these workflows on a schedule, or by external events from other services, without managing any infrastructure.

Connect Notion

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    notion: {
      type: "app",
      app: "notion",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.notion.com/v1/users/me`,
      headers: {
        Authorization: `Bearer ${this.notion.$auth.oauth_access_token}`,
        "Notion-Version": `2021-08-16`,
      },
    })
  },
})