Integrate the SuperSaaS API with the Zendesk API

Setup the SuperSaaS API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate SuperSaaS and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect SuperSaaS with Zendesk#

Create Ticket with Zendesk API on Credit balance changes from SuperSaaS API

SuperSaaS + Zendesk

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Create Ticket with Zendesk API on New or changed appointments from SuperSaaS API

SuperSaaS + Zendesk

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Delete Ticket with Zendesk API on Credit balance changes from SuperSaaS API

SuperSaaS + Zendesk

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Delete Ticket with Zendesk API on New or changed appointments from SuperSaaS API

SuperSaaS + Zendesk

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Update Ticket with Zendesk API on Credit balance changes from SuperSaaS API

SuperSaaS + Zendesk

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Popular SuperSaaS and Zendesk Triggers#

Credit balance changes from the SuperSaaS API

Emits an event for every user credit balance changes for the selected schedules.

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New or changed appointments from the SuperSaaS API

Emits an event for every changed appointments from the selected schedules.

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New or changed users from the SuperSaaS API

Emits an event for every new and changed user.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Overview of SuperSaaS#

The SuperSaaS API unlocks the power to automate and streamline your appointment scheduling processes. This tool is tailored for businesses and individuals who manage bookings, reservations, or rentals. By leveraging the API with Pipedream's integration capabilities, you can craft custom workflows that handle everything from syncing appointment data with your calendar, sending customized notifications, to processing payments or follow-ups based on booking activities.

Connect SuperSaaS#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    supersaas: {
      type: "app",
      app: "supersaas",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.supersaas.com/api/schedules.json`,
      params: {
        account: `${this.supersaas.$auth.account}`,
        api_key: `${this.supersaas.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Community Posts#

Logging user credit changes using Google Sheets and Pipedream

One of the nice features SuperSaaS is a credit system which allows end-users to buy credit once and then easily pay for appointments without needing to go through the checkout each time. There are multiple things that can affect a credit balance. Credit purchases and new appointment, obviously, but also refunds due to canceled appointments, and manual credit adjustments by a superuser. This post is a step-by-step tutorial for setting up the logging of user credit information to a Google Sheet using Pipedream, a powerful API integration service.

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