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Assign Ticket to Agent with Freshdesk API on Credit balance changes from SuperSaaS API
SuperSaaS + Freshdesk
 
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Assign Ticket to Agent with Freshdesk API on New or changed appointments from SuperSaaS API
SuperSaaS + Freshdesk
 
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Assign Ticket to Group with Freshdesk API on Credit balance changes from SuperSaaS API
SuperSaaS + Freshdesk
 
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Assign Ticket to Group with Freshdesk API on New or changed appointments from SuperSaaS API
SuperSaaS + Freshdesk
 
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Close Ticket with Freshdesk API on Credit balance changes from SuperSaaS API
SuperSaaS + Freshdesk
 
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Credit balance changes from the SuperSaaS API

Emits an event for every user credit balance changes for the selected schedules.

 
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New or changed appointments from the SuperSaaS API

Emits an event for every changed appointments from the selected schedules.

 
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New or changed users from the SuperSaaS API

Emits an event for every new and changed user.

 
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New Contact Created from the Freshdesk API

Emit new event when a contact is created. See the documentation

 
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New Ticket Created from the Freshdesk API

Emit new event when a ticket is created. See the documentation

 
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Assign Ticket to Agent with the Freshdesk API

Assign a Freshdesk ticket to a specific agent. See the documentation

 
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Assign Ticket to Group with the Freshdesk API

Assign a Freshdesk ticket to a specific group See the documentation

 
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Close Ticket with the Freshdesk API

Set a Freshdesk ticket's status to 'Closed'. See docs

 
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Create a Company with the Freshdesk API

Create a company. See the documentation

 
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Create a Contact with the Freshdesk API

Create a contact. See the documentation

 
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Integrate the SuperSaaS API with the Freshdesk API
Setup the SuperSaaS API trigger to run a workflow which integrates with the Freshdesk API. Pipedream's integration platform allows you to integrate SuperSaaS and Freshdesk remarkably fast. Free for developers.

Overview of SuperSaaS

The SuperSaaS API unlocks the power to automate and streamline your appointment scheduling processes. This tool is tailored for businesses and individuals who manage bookings, reservations, or rentals. By leveraging the API with Pipedream's integration capabilities, you can craft custom workflows that handle everything from syncing appointment data with your calendar, sending customized notifications, to processing payments or follow-ups based on booking activities.

Connect SuperSaaS

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    supersaas: {
      type: "app",
      app: "supersaas",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.supersaas.com/api/schedules.json`,
      params: {
        account: `${this.supersaas.$auth.account}`,
        api_key: `${this.supersaas.$auth.api_key}`,
      },
    })
  },
})

Overview of Freshdesk

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Community Posts

Logging user credit changes using Google Sheets and Pipedream
Logging user credit changes using Google Sheets and Pipedream
One of the nice features SuperSaaS is a credit system which allows end-users to buy credit once and then easily pay for appointments without needing to go through the checkout each time. There are multiple things that can affect a credit balance. Credit purchases and new appointment, obviously, but also refunds due to canceled appointments, and manual credit adjustments by a superuser. This post is a step-by-step tutorial for setting up the logging of user credit information to a Google Sheet using Pipedream, a powerful API integration service.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo