Get Visitor Feedback with Zoho SalesIQ API on New Email Created from Stripo API

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New Email Created from the Stripo API

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Get Visitor Feedback with the Zoho SalesIQ API

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Getting Started#

This integration creates a workflow with a Stripo trigger and Zoho SalesIQ action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Email Created trigger
1. Connect your Stripo account
2. Configure timer
3. Optional- Configure Query
Configure the Get Visitor Feedback action
1. Connect your Zoho SalesIQ account
2. Select a Screen Name
3. Select a Conversation ID
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Email Created on Stripo

Description:Emit new event when a new email is created in Stripo. [See the documentation](https://api.stripo.email/reference/findemails)

Version:0.0.1

Key:stripo-new-email-created

View on GitHub

Stripo Overview#

The Stripo API lets you automate email design, creation, and management processes, streamlining your workflow within Pipedream. With Stripo, you can create email templates, customize them, and export directly to various email services. Pipedream, with its serverless execution model, can trigger workflows based on numerous events, such as webhook invocations, email events, or schedule timers. By combining Stripo with Pipedream, you can craft dynamic email campaigns, auto-generate personalized emails from templates, and synchronize your email designs with other platforms or databases effortlessly.

Trigger Code#

import stripo from "../../stripo.app.mjs";
import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";
import sampleEmit from "./test-event.mjs";

export default {
  key: "stripo-new-email-created",
  name: "New Email Created",
  description: "Emit new event when a new email is created in Stripo. [See the documentation](https://api.stripo.email/reference/findemails)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  props: {
    stripo,
    db: "$.service.db",
    timer: {
      type: "$.interface.timer",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
    query: {
      propDefinition: [
        stripo,
        "query",
      ],
    },
  },
  methods: {
    _getLastTs() {
      return this.db.get("lastTs") || 0;
    },
    _setLastTs(lastTs) {
      this.db.set("lastTs", lastTs);
    },
    generateMeta(email) {
      return {
        id: email.emailId,
        summary: `New Email: ${email.name}`,
        ts: Date.parse(email.updatedTime),
      };
    },
    async processEvent(max) {
      const lastTs = this._getLastTs();

      const results = this.stripo.paginate({
        fn: this.stripo.listEmails,
        params: {
          queryStr: this.query,
          sortingColumn: "createdTime",
          sortingAsc: false,
        },
        max,
      });

      const emails = [];
      for await (const item of results) {
        const ts = Date.parse(item.updatedTime);
        if (ts >= lastTs) {
          emails.push(item);
        }
      }

      if (!emails.length) {
        return;
      }

      this._setLastTs(Date.parse(emails[0].updatedTime));

      emails.reverse().forEach((email) => {
        const meta = this.generateMeta(email);
        this.$emit(email, meta);
      });
    },
  },
  hooks: {
    async deploy() {
      await this.processEvent(25);
    },
  },
  async run() {
    await this.processEvent();
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Stripo	`stripo`	`app`	This component uses the Stripo app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`
Query	`query`	`string`	The query to search for

Trigger Authentication#

Stripo uses API keys for authentication. When you connect your Stripo account, Pipedream securely stores the keys so you can easily authenticate to Stripo APIs in both code and no-code steps.

To retrieve your API key,

Navigate to your Stripo and sign in
Go to “Workspace” > “Projects”
Click one of your projects, then scroll down to “REST API".

About Stripo#

Stripo is an email design platform. We help you build high-quality emails of any complexity, including ones with AMP, real-time, and interactive content.

Action#

Get Visitor Feedback on Zoho SalesIQ

Description:Retrieve visitor feedback by conversation ID. [See the documentation](https://www.zoho.com/salesiq/help/developer-section/get-a-visitor-feedback-v2.html)

Version:0.0.1

Key:zoho_salesiq-get-visitor-feedback

View on GitHub

Zoho SalesIQ Overview#

The Zoho SalesIQ API offers a wealth of possibilities for engaging with customers and streamlining sales processes. By leveraging this API in Pipedream, you can craft automated workflows to react to events, manage visitors, and integrate customer interaction data with other services. This could range from triggering actions based on visitor activities to syncing chat transcripts with CRM tools. Pipedream's ability to connect with hundreds of apps allows for creative and powerful automations that can save time and provide valuable insights.

Action Code#

import zohoSalesIQ from "../../zoho_salesiq.app.mjs";

export default {
  key: "zoho_salesiq-get-visitor-feedback",
  name: "Get Visitor Feedback",
  description: "Retrieve visitor feedback by conversation ID. [See the documentation](https://www.zoho.com/salesiq/help/developer-section/get-a-visitor-feedback-v2.html)",
  type: "action",
  version: "0.0.1",
  props: {
    zohoSalesIQ,
    screenName: {
      propDefinition: [
        zohoSalesIQ,
        "screenName",
      ],
    },
    conversationId: {
      propDefinition: [
        zohoSalesIQ,
        "conversationId",
        (c) => ({
          screenName: c.screenName,
        }),
      ],
    },
  },
  async run({ $ }) {
    const { data } = await this.zohoSalesIQ.getVisitorFeedback({
      screenName: this.screenName,
      conversationId: this.conversationId,
      $,
    });

    if (data) {
      $.export("$summary", `Successfully retrieved visior feedback for conversation with ID ${this.conversationId}.`);
    } else {
      $.export("$summary", `No feedback found for conversation with ID ${this.conversationId}.`);
    }

    return data;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Zoho SalesIQ	`zohoSalesIQ`	`app`	This component uses the Zoho SalesIQ app.
Screen Name	`screenName`	`string`	Select a value from the drop down menu.
Conversation ID	`conversationId`	`string`	Select a value from the drop down menu.

Action Authentication#

Zoho SalesIQ uses OAuth authentication. When you connect your Zoho SalesIQ account, Pipedream will open a popup window where you can sign into Zoho SalesIQ and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho SalesIQ API.

Pipedream requests the following authorization scopes when you connect your account:

SalesIQ.operators.readSalesIQ.portals.readSalesIQ.leadscorerules.readSalesIQ.leadscoreconfigs.readSalesIQ.webhooks.CREATESalesIQ.webhooks.DELETESalesIQ.articles.CREATESalesIQ.feedbacks.READSalesIQ.conversations.READSalesIQ.apps.READSalesIQ.articles.READSalesIQ.departments.READ

About Zoho SalesIQ#

Zoho SalesIQ offers your marketing, sales, and support teams the digital customer engagement tools to communicate with every site visitor at every stage of the customer lifecycle. This all-in-one live chat and analytics platform promotes proactive customer engagement, allowing you to initiate the right kind of conversation at exactly the right time.