with Squarespace and Freshdesk?
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Squarespace's API provides a means to interface programmatically with your Squarespace site, allowing for a plethora of automation opportunities such as manipulating inventory, modifying site content, and syncing data with third-party services. When combined with Pipedream, this can translate into powerful workflows that streamline operations, enhance customer engagement, and keep various platforms in sync with your Squarespace data in real-time.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
squarespace: {
type: "app",
app: "squarespace",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.squarespace.com/1.0/authorization/website`,
headers: {
Authorization: `Bearer ${this.squarespace.$auth.oauth_access_token}`,
"accept": `application/json`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})