Integrate the Solve CRM API with the Zendesk API

Setup the Solve CRM API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Solve CRM and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Solve CRM with Zendesk#

Create Contact with Solve CRM API on New Ticket (Instant) from Zendesk API

Zendesk + Solve CRM

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Create Contact with Solve CRM API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Solve CRM

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Create Contact with Solve CRM API on Ticket Closed (Instant) from Zendesk API

Zendesk + Solve CRM

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Create Contact with Solve CRM API on Ticket Pended (Instant) from Zendesk API

Zendesk + Solve CRM

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Create Contact with Solve CRM API on Ticket Solved (Instant) from Zendesk API

Zendesk + Solve CRM

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Popular Solve CRM and Zendesk Triggers#

New Company Created (Instant) from the Solve CRM API

Emit new event for each new company created. See the docs here

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New Contact Created (Instant) from the Solve CRM API

Emit new event for each new contact created. See the docs here

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Contact Tagged (Instant) from the Solve CRM API

Emit new event when the specified tag is added to a contact. See the docs here

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Popular Solve CRM and Zendesk Actions#

Create Contact with the Solve CRM API

Create a new contact. See the docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Solve CRM#

The Solve CRM API offers a variety of endpoints to manage customer relationships and sales processes programmatically. It enables users to create, read, update, and delete customer data, manage projects, track email communication, and automate workflows involving contacts and companies. Pipedream harnesses this power, allowing you to connect Solve CRM with a myriad of other apps and services to streamline sales pipelines, enhance customer engagement, and automate routine tasks.

Connect Solve CRM#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    solve_crm: {
      type: "app",
      app: "solve_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://secure.solve360.com/contacts`,
      auth: {
        username: `${this.solve_crm.$auth.email}`,
        password: `${this.solve_crm.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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