Social Intents

Social Intents is a social apps platform that allows live chat with website visitors to offer great customer service and sell more right from MS Teams, Slack, Zoom, or Webex.

Integrate the Social Intents API with the Twilio API

Setup the Social Intents API trigger to run a workflow which integrates with the Twilio API. Pipedream's integration platform allows you to integrate Social Intents and Twilio remarkably fast. Free for developers.

Send SMS with Twilio API on New Chat Closed from Social Intents API
Social Intents + Twilio
 
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Send SMS with Twilio API on New Event Emitted from Social Intents API
Social Intents + Twilio
 
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Make a Phone Call with Twilio API on New Chat Closed from Social Intents API
Social Intents + Twilio
 
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Make a Phone Call with Twilio API on New Event Emitted from Social Intents API
Social Intents + Twilio
 
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Send MMS with Twilio API on New Chat Closed from Social Intents API
Social Intents + Twilio
 
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New Chat Closed from the Social Intents API

Emit new event for each closed chat.

 
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New Event Emitted from the Social Intents API

Emit new event when any type of event is emitted.

 
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New Incoming SMS (Instant) from the Twilio API

Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.

 
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New Call (Instant) from the Twilio API

Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.

 
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New Phone Number from the Twilio API

Emit new event when you add a new phone number to your account

 
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Send SMS with the Twilio API

Send a simple text-only SMS. See the docs for more information

 
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Make a Phone Call with the Twilio API

Make a phone call, passing text that Twilio will speak to the recipient of the call. See the docs for more information

 
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Send MMS with the Twilio API

Send an SMS with text and media files. See the docs for more information

 
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Check Verification Token with the Twilio API

Check if user-provided token is correct. See the documentation for more information

 
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Delete Call with the Twilio API

Remove a call record from your account. See the docs for more information

 
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Overview of Social Intents

The Social Intents API enables seamless integration of live chat, customer feedback, and email list building services into your digital platforms. You can byukd workflows that automatically trigger actions based on chat events, gather insights from customer interactions, and enhance your marketing strategies by connecting Social Intents to various other tools, like CRMs, email marketing services, and databases.

Connect Social Intents

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    social_intents: {
      type: "app",
      app: "social_intents",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.socialintents.com/v1/api/chats/`,
      auth: {
        username: `${this.social_intents.$auth.account_id}`,
        password: `${this.social_intents.$auth.api_token}`,
      },
    })
  },
})

Overview of Twilio

Twilio's API on Pipedream opens up a multitude of communication capabilities, allowing you to build robust, scalable, and automated workflows. With Twilio, you can send and receive SMS and MMS messages, make voice calls, and perform other communication functions programmatically. Leveraging Pipedream's seamless integration, you can connect these communications features with hundreds of other services to automate notifications, streamline customer interactions, and enhance operational efficiency.

Connect Twilio

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    twilio: {
      type: "app",
      app: "twilio",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.twilio.com/2010-04-01/Accounts.json`,
      auth: {
        username: `${this.twilio.$auth.AccountSid}`,
        password: `${this.twilio.$auth.AuthToken}`,
      },
    })
  },
})

Community Posts

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.