Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.
Retrieve multiple RSS feeds and return a merged array of items sorted by date See documentation
Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
snappy: {
type: "app",
app: "snappy",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.besnappy.com/api/v1/accounts`,
auth: {
username: `${this.snappy.$auth.api_key}`,
password: ``,
},
})
},
})
The RSS app allows users to automatically fetch and parse updates from web feeds. This functionality is pivotal for staying abreast of content changes or updates from websites, blogs, and news outlets that offer RSS feeds. With Pipedream, you can harness the RSS API to trigger workflows that enable a broad range of automations, like content aggregation, monitoring for specific keywords, notifications, and data synchronization across platforms.
module.exports = defineComponent({
props: {
rss: {
type: "app",
app: "rss",
}
},
async run({steps, $}) {
// Retrieve items from a sample feed
const Parser = require('rss-parser');
const parser = new Parser();
const stories = []
// Replace with your feed URL
const url = "https://pipedream.com/community/latest.rss"
const feed = await parser.parseURL(url);
const { title, items } = feed
this.title = title
if (!items.length) {
$end("No new stories")
}
this.items = items
},
})