Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.
Create a draft from your Google Workspace email account. See the documentation
Download an attachment by attachmentId to the /tmp directory. See the documentation
Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
snappy: {
type: "app",
app: "snappy",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.besnappy.com/api/v1/accounts`,
auth: {
username: `${this.snappy.$auth.api_key}`,
password: ``,
},
})
},
})
By connecting your personal Gmail account to Pipedream, you'll be able to incorporate email into whatever you're building with any of the thousands of apps that are available on Pipedream.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gmail: {
type: "app",
app: "gmail",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.googleapis.com/oauth2/v1/userinfo`,
headers: {
Authorization: `Bearer ${this.gmail.$auth.oauth_access_token}`,
},
})
},
})