Snappy

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.

Integrate the Snappy API with the Gmail API

Setup the Snappy API trigger to run a workflow which integrates with the Gmail API. Pipedream's integration platform allows you to integrate Snappy and Gmail remarkably fast. Free for developers.

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Add Label to Email with Gmail API on New Ticket Assigned To Me from Snappy API
Snappy + Gmail
 
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Add Label to Email with Gmail API on New Ticket Create from Snappy API
Snappy + Gmail
 
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Add Label to Email with Gmail API on New Waiting Ticket Created from Snappy API
Snappy + Gmail
 
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Add Label to Email with Gmail API on New Wall Post Created from Snappy API
Snappy + Gmail
 
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Create Draft with Gmail API on New Ticket Assigned To Me from Snappy API
Snappy + Gmail
 
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New Ticket Assigned To Me from the Snappy API

Emit new event when a new ticket is assigned to me.

 
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New Ticket Create from the Snappy API

Emit new event on each ticket created.

 
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New Waiting Ticket Created from the Snappy API

Emit new event when a waiting ticket is created.

 
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New Wall Post Created from the Snappy API

Emit new event on each wall post created.

 
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New Attachment Received from the Gmail API

Emit new event for each attachment in a message received. This source is capped at 100 max new messages per run.

 
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Create Wall Post with the Snappy API

Creates a wall post. See docs here

 
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Add Label to Email with the Gmail API

Add label(s) to an email message. See the docs

 
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Create Draft with the Gmail API

Create a draft from your Google Workspace email account. See the documentation

 
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Download Attachment with the Gmail API

Download an attachment by attachmentId to the /tmp directory. See the documentation

 
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Find Email with the Gmail API

Find an email using Google's Search Engine. See the docs

 
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Overview of Snappy

Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.

Connect Snappy

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    snappy: {
      type: "app",
      app: "snappy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.besnappy.com/api/v1/accounts`,
      auth: {
        username: `${this.snappy.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Overview of Gmail

By connecting your personal Gmail account to Pipedream, you'll be able to incorporate email into whatever you're building with any of the thousands of apps that are available on Pipedream.

Connect Gmail

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gmail: {
      type: "app",
      app: "gmail",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.googleapis.com/oauth2/v1/userinfo`,
      headers: {
        Authorization: `Bearer ${this.gmail.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo