Integrate the Smoove API with the Zendesk API

Setup the Smoove API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Smoove and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Smoove with Zendesk#

Add Or Update Subscriber with Smoove API on New Ticket (Instant) from Zendesk API

Zendesk + Smoove

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Add Or Update Subscriber with Smoove API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Smoove

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Add Or Update Subscriber with Smoove API on Ticket Closed (Instant) from Zendesk API

Zendesk + Smoove

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Add Or Update Subscriber with Smoove API on Ticket Pended (Instant) from Zendesk API

Zendesk + Smoove

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Add Or Update Subscriber with Smoove API on Ticket Solved (Instant) from Zendesk API

Zendesk + Smoove

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Popular Smoove and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Form Created from the Smoove API

Emit new event when a new form is created. See the docs.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New List Created from the Smoove API

Emit new event when a new list is created. See the docs.

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Popular Smoove and Zendesk Actions#

Add Or Update Subscriber with the Smoove API

Adds a new contact to your account or update an existing contact. See the docs.

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create List with the Smoove API

Creates a new list. See the docs.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Find Or Create Subscriber with the Smoove API

Checks if a contact exists in your account otherwise will create a contact. See the docs.

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Overview of Smoove#

The Smoove API, part of the Sendbird platform, offers a suite of communication capabilities such as messaging, chat, and video interactions. With Pipedream, you can leverage these features to automate interactions, sync communication data with other services, and create event-driven workflows. For example, you can trigger actions in other applications when new messages arrive, synchronize user profiles across platforms, or automate notifications for chat events.

Connect Smoove#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    smoove: {
      type: "app",
      app: "smoove",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://rest.smoove.io/v1/Lists`,
      headers: {
        Authorization: `Bearer ${this.smoove.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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