Smarty

The leader in location data intelligence. Smarty's easy-to-use APIs verify, validate, enrich, standardize, geocode, and auto-complete addresses at super speeds.

Integrate the Smarty API with the Zendesk API

Setup the Smarty API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Smarty and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Smarty

The Smarty API, previously known as SmartyStreets, provides powerful location data services, including address validation, geocoding, and autocomplete for addresses. Integrating Smarty with Pipedream allows you to automate processes that require address verification or geolocation data, enriching datasets, improving delivery accuracy, and enhancing user experiences through auto-complete suggestions. By leveraging Pipedream's serverless platform, you can create workflows that react to events, process data in real-time, and connect Smarty with hundreds of other services without managing infrastructure.

Connect Smarty

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    smarty: {
      type: "app",
      app: "smarty",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://us-zipcode.api.smartystreets.com/lookup`,
      params: {
        "auth-id": `${this.smarty.$auth.auth_id}`,
        "auth-token": `${this.smarty.$auth.auth_token}`,
        city: `{your_city}`,
        state: `{your_state}`,
        zipcode: `{your_zipcode}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})