Integrate the SilFer Bots API with the ServiceNow API

Setup the SilFer Bots API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate SilFer Bots and ServiceNow remarkably fast. Free for developers.

Popular SilFer Bots and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of SilFer Bots #

The SilFer Bots API enables the creation and management of chatbots that can be used for automating customer interactions across various messaging platforms. Leveraging Pipedream's strengths, you can develop intricate workflows that respond to events, synchronize data, and facilitate seamless communication between your SilFer Bots and other applications. The API's capabilities include sending messages, managing contacts, and handling bot events, which opens up a plethora of automation opportunities to enhance customer engagement and operational efficiency.

Connect SilFer Bots #

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    silfer_bots: {
      type: "app",
      app: "silfer_bots",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.silferbots.co/user/[USER_ID]`,
      headers: {
        "X-SILFER-ACCESS-TOKEN": `${this.silfer_bots.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})