Sifter

Simple and streamlined. Sifter makes issue tracking convenient for even your least technical team members so that everyone can get involved and help find and resolve issues sooner.

Integrate the Sifter API with the ServiceNow API

Setup the Sifter API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Sifter and ServiceNow remarkably fast. Free for developers.

Create Table Record with ServiceNow API on New Issue Event from Sifter API
Sifter + ServiceNow
 
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Get Table Record By SysId with ServiceNow API on New Issue Event from Sifter API
Sifter + ServiceNow
 
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Get Table Records with ServiceNow API on New Issue Event from Sifter API
Sifter + ServiceNow
 
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Update Table Record with ServiceNow API on New Issue Event from Sifter API
Sifter + ServiceNow
 
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New Issue Event from the Sifter API

Emit new events when a new issue is created. See the docs here

 
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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

 
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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

 
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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

 
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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

 
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Overview of Sifter

The Sifter API enables developers to craft workflows for tracking and managing customer interactions and support inquiries efficiently. By leveraging the Sifter API on Pipedream, users can automate issue tracking, streamline customer communication, and ensure quick resolution of support tickets. With Pipedream's ability to connect to hundreds of apps, you can create multi-step workflows that trigger actions in other tools, leading to increased productivity and a better support experience.

Connect Sifter

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sifter: {
      type: "app",
      app: "sifter",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://pdapikey.sifterapp.com/api/projects`,
      headers: {
        "Accept": `application/json`,
        "X-Sifter-Token": `${this.sifter.$auth.access_key}`,
      },
    })
  },
})

Overview of ServiceNow

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})