with Sifter and ServiceNow?
The Sifter API enables developers to craft workflows for tracking and managing customer interactions and support inquiries efficiently. By leveraging the Sifter API on Pipedream, users can automate issue tracking, streamline customer communication, and ensure quick resolution of support tickets. With Pipedream's ability to connect to hundreds of apps, you can create multi-step workflows that trigger actions in other tools, leading to increased productivity and a better support experience.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sifter: {
type: "app",
app: "sifter",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://pdapikey.sifterapp.com/api/projects`,
headers: {
"Accept": `application/json`,
"X-Sifter-Token": `${this.sifter.$auth.access_key}`,
},
})
},
})
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})