Integrate the Twilio SendGrid API with the Gorgias API

Setup the Twilio SendGrid API trigger to run a workflow which integrates with the Gorgias API. Pipedream's integration platform allows you to integrate Twilio SendGrid and Gorgias remarkably fast. Free for developers.

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Popular Ways to Connect Twilio SendGrid with Gorgias#

Add Email to Global Suppression with Twilio SendGrid API on New Ticket from Gorgias API

Gorgias + Twilio SendGrid

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Add Email to Global Suppression with Twilio SendGrid API on New Ticket Message from Gorgias API

Gorgias + Twilio SendGrid

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Add Email to Global Suppression with Twilio SendGrid API on New Updated Ticket from Gorgias API

Gorgias + Twilio SendGrid

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Add or Update Contact with Twilio SendGrid API on New Ticket from Gorgias API

Gorgias + Twilio SendGrid

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Add or Update Contact with Twilio SendGrid API on New Ticket Message from Gorgias API

Gorgias + Twilio SendGrid

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Popular Twilio SendGrid and Gorgias Triggers#

New Ticket from the Gorgias API

Emit new event when a ticket is created. See the documentation

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New Ticket Message from the Gorgias API

Emit new event when a ticket message is created. See the documentation

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New Updated Ticket from the Gorgias API

Emit new event when a ticket is updated. See the documentation

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New Contact from the Twilio SendGrid API

Emit new event when a new contact is created

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New Events (Instant) from the Twilio SendGrid API

Emit new event when any of the specified SendGrid events is received

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Popular Twilio SendGrid and Gorgias Actions#

Add Email to Global Suppression with the Twilio SendGrid API

Allows you to add one or more email addresses to the global suppressions group. See the docs here

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Create Customer with the Gorgias API

Create a new customer. See the docs

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Add or Update Contact with the Twilio SendGrid API

Adds or updates a contact. See the docs here

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Create Ticket with the Gorgias API

Create a new ticket. See the docs

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Create Contact List with the Twilio SendGrid API

Allows you to create a new contact list. See the docs here

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Overview of Twilio SendGrid#

The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.

Connect Twilio SendGrid#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sendgrid: {
      type: "app",
      app: "sendgrid",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.sendgrid.com/v3/user/account`,
      headers: {
        Authorization: `Bearer ${this.sendgrid.$auth.api_key}`,
      },
    })
  },
})

Overview of Gorgias#

Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.

Connect Gorgias#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gorgias_oauth: {
      type: "app",
      app: "gorgias_oauth",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
      headers: {
        Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Community Posts#

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays

Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.

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