Screendesk
Making customer support teams more productive.
Integrate the Screendesk API with the Salesforce API
Setup the Screendesk API trigger to run a workflow which integrates with the Salesforce API. Pipedream's integration platform allows you to integrate Screendesk and Salesforce remarkably fast. Free for developers.
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Popular Ways to Connect Screendesk with Salesforce#
Popular Screendesk and Salesforce Triggers#
Emit new event when a new recording is created is sent or received.
Emit new event when a record of the selected object type is deleted. See the documentation
Emit new event when a new outbound message is received in Salesforce.
Emit new event when a record of the selected object type is created. See the documentation
Emit new event when a record of the selected type is updated. See the documentation
Popular Screendesk and Salesforce Actions#
Adds an existing contact to an existing campaign. See the documentation
Adds an existing lead to an existing campaign. See the documentation
Converts a SOAP XML Object received from Salesforce to JSON
Overview of Screendesk#
The Screendesk API lets you automate customer support tasks directly within your apps or websites. Imagine streamlining interactions like ticket creation, response tracking, and support analytics. With Pipedream, you can easily craft workflows that interact with the Screendesk API to enhance customer support efficiency, trigger actions based on ticket status, or synchronize support data with other tools.
Connect Screendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
screendesk: {
type: "app",
app: "screendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.screendesk.io/api/v1/me`,
headers: {
Authorization: `Bearer ${this.screendesk.$auth.api_token}`,
"Accept": `application/json`,
},
})
},
})
Overview of Salesforce#
The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.
Connect Salesforce#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
salesforce_rest_api: {
type: "app",
app: "salesforce_rest_api",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
headers: {
Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
},
})
},
})
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