SauceLabs

Sauce Labs helps organizations deliver a trusted digital experience with the most comprehensive and trusted continuous testing cloud in the world.

Integrate the SauceLabs API with the Zendesk API

Setup the SauceLabs API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate SauceLabs and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of SauceLabs

Sauce Labs API lets you automate your web and mobile app testing. This means you can create, manage, and run tests programmatically on different browsers and devices, gather results, and tap into Sauce Labs' extensive browser/device coverage without manual intervention. With Pipedream, you can connect Sauce Labs to a wide array of other services to streamline your testing pipeline, react to testing events in real-time, and integrate test outcomes into your CI/CD workflow, issue tracking, or notification systems.

Connect SauceLabs

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    saucelabs: {
      type: "app",
      app: "saucelabs",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.saucelabs.$auth.api_base_url}.saucelabs.com/rest/v1/info/status`,
      headers: {
        "Content-Type": `application/json`,
      },
      auth: {
        username: `${this.saucelabs.$auth.username}`,
        password: `${this.saucelabs.$auth.access_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})