Customer Feedback Tool | In-app & Email Surveys | Measure NPS | Understand Your Product, Customers, and Business
Emit new event when a survey response is submitted to a project. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
SatisMeter captures customer feedback and sentiment directly through targeted surveys, providing insights into customer satisfaction and product engagement. With the SatisMeter API on Pipedream, you can automate interactions with survey data, sync customer information with other services, and trigger actions based on feedback scores. By leveraging Pipedream's serverless platform, you can create workflows that respond in real-time to survey results, enrich customer profiles, and influence your product's roadmap with actionable insights.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
satismeter: {
type: "app",
app: "satismeter",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.satismeter.com/api/users`,
headers: {
Authorization: `Bearer ${this.satismeter.$auth.api_key}`,
},
params: {
project: `${this.satismeter.$auth.project_id}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})