Integrate the RSS API with the OneDesk API

Setup the RSS API trigger to run a workflow which integrates with the OneDesk API. Pipedream's integration platform allows you to integrate RSS and OneDesk remarkably fast. Free for developers.

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Popular Ways to Connect RSS with OneDesk#

Create Item with OneDesk API on New Item in Feed from RSS API

RSS + OneDesk

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Create Message with OneDesk API on New Item in Feed from RSS API

RSS + OneDesk

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Create Project with OneDesk API on New Item in Feed from RSS API

RSS + OneDesk

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Create User with OneDesk API on New Item in Feed from RSS API

RSS + OneDesk

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Find Item with OneDesk API on New Item in Feed from RSS API

RSS + OneDesk

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Popular RSS and OneDesk Triggers#

New Item in Feed from the RSS API

Emit new items from an RSS feed

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New Item From Multiple RSS Feeds from the RSS API

Emit new items from multiple RSS feeds

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Random item from multiple RSS feeds from the RSS API

Emit a random item from multiple RSS feeds

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New Item Created from the OneDesk API

Emit new event when a new item is created. See the documentation.

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New Item Updated from the OneDesk API

Emit new event when an item is updated. See the docs

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Popular RSS and OneDesk Actions#

Create Item with the OneDesk API

Creates a new item. See the documentation.

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Merge RSS Feeds with the RSS API

Retrieve multiple RSS feeds and return a merged array of items sorted by date See documentation

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Create Message with the OneDesk API

Creates a message or comment. See the documentation.

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Create Project with the OneDesk API

Creates a project/space. See the documentation.

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Create User with the OneDesk API

Creates a user or a customer. See the documentation.

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Overview of RSS#

The RSS app allows users to automatically fetch and parse updates from web feeds. This functionality is pivotal for staying abreast of content changes or updates from websites, blogs, and news outlets that offer RSS feeds. With Pipedream, you can harness the RSS API to trigger workflows that enable a broad range of automations, like content aggregation, monitoring for specific keywords, notifications, and data synchronization across platforms.

Connect RSS#

module.exports = defineComponent({
  props: {
    rss: {
      type: "app",
      app: "rss",
    }
  },
  async run({steps, $}) {
    // Retrieve items from a sample feed
    const Parser = require('rss-parser');
    const parser = new Parser();
    
    const stories = []
    
    // Replace with your feed URL
    const url = "https://pipedream.com/community/latest.rss"
    
    const feed = await parser.parseURL(url);
    const { title, items } = feed
    this.title = title
    
    if (!items.length) {
      $end("No new stories")
    }
    
    this.items = items
  },
})

Overview of OneDesk#

The OneDesk API allows for the automation and integration of project management and customer support tasks. Through Pipedream, users can leverage this API to create custom workflows that streamline processes, sync data across platforms, and react to events in real-time. By using OneDesk's capabilities in task and ticket management within Pipedream's serverless platform, users can create powerful automations that enhance productivity and coordination between teams.

Connect OneDesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/public/organization/profileAndPolicy`,
      headers: {
        "OD-Public-API-Key": `${this.onedesk.$auth.api_key}`,
      },
    })
  },
})

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