Integrate the RingCentral API with the ServiceNow API

Setup the RingCentral API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate RingCentral and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect RingCentral with ServiceNow#

Create Table Record with ServiceNow API on Missed Inbound Call (Instant) from Ringcentral API

RingCentral + ServiceNow

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Create Table Record with ServiceNow API on New Call Recording from Ringcentral API

RingCentral + ServiceNow

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Create Table Record with ServiceNow API on New Event (Instant) from Ringcentral API

RingCentral + ServiceNow

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Create Table Record with ServiceNow API on New Inbound Call (Instant) from Ringcentral API

RingCentral + ServiceNow

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Create Table Record with ServiceNow API on New Inbound Fax (Instant) from Ringcentral API

RingCentral + ServiceNow

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Popular RingCentral and ServiceNow Triggers#

New Call Recording from the RingCentral API

Emit new events when a call recording is created

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New Event (Instant) from the RingCentral API

Emit new event for each notification from RingCentral of a specified type

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New Inbound Call (Instant) from the RingCentral API

Emit new event on each incoming call

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New Inbound Fax (Instant) from the RingCentral API

Emit new event on each incoming fax

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New Inbound Message Event (Instant) from the RingCentral API

Emit new event for each status change of inbound messages of a specific type

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Popular RingCentral and ServiceNow Actions#

Create Meeting with the RingCentral API

Creates a new meeting. See the API docs here.

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Download Recording with the RingCentral API

Gets a recording and downloads it to the /tmp directory. See the documentation

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Message with the RingCentral API

Get message from the Message Store. See the API docs here

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Overview of RingCentral#

RingCentral is a comprehensive cloud communication platform that melds messaging, video, and phone services. Integrating RingCentral with Pipedream allows for automated workflows involving SMS sending, call management, and leveraging communication logs for data-driven insights. With Pipedream's serverless execution model, you can trigger actions based on specific RingCentral events or schedule tasks to run at predetermined intervals, all without writing extensive code.

Connect RingCentral#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    ringcentral: {
      type: "app",
      app: "ringcentral",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.ringcentral.$auth.instancetype}.ringcentral.com/restapi/v1.0/account/~`,
      headers: {
        Authorization: `Bearer ${this.ringcentral.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})