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with Retently and Zoho Desk?

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Add Tags to Response with Retently API on Deleted Article (Instant) from Zoho Desk API
Zoho Desk + Retently
 
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Add Tags to Response with Retently API on New Account from Zoho Desk API
Zoho Desk + Retently
 
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Add Tags to Response with Retently API on New Agent from Zoho Desk API
Zoho Desk + Retently
 
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Add Tags to Response with Retently API on New Article (Instant) from Zoho Desk API
Zoho Desk + Retently
 
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Add Tags to Response with Retently API on New Contact from Zoho Desk API
Zoho Desk + Retently
 
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New Customer Added from the Retently API

Emit new event when a new customer is added.

 
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New Survey Response from the Retently API

Emit new event when a new survey response is received.

 
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Deleted Article (Instant) from the Zoho Desk API

Emit new event when an article is deleted from the recycle bin

 
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New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

 
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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

 
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Add Tags to Response with the Retently API

Adds tags to a response. See the documentation

 
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Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

 
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Create Customer with the Retently API

Creates a new customer. See the documentation

 
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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

 
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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

 
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Integrate the Retently API with the Zoho Desk API
Setup the Retently API trigger to run a workflow which integrates with the Zoho Desk API. Pipedream's integration platform allows you to integrate Retently and Zoho Desk remarkably fast. Free for developers.

Overview of Retently

The Retently API offers a robust set of features for gathering and leveraging customer feedback. With it, you can automate the collection of NPS scores, follow up on customer surveys, and integrate customer sentiment data into other business tools. Pipedream makes these interactions smooth by triggering workflows from Retently events or sending data back to Retently, enabling you to synchronize your customer feedback with the rest of your tech stack effortlessly.

Connect Retently

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    retently: {
      type: "app",
      app: "retently",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.retently.com/api/v2/nps/customers`,
      headers: {
        "Authorization": `api_key=${this.retently.$auth.api_key}`,
      },
    })
  },
})

Overview of Zoho Desk

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo