Repuso

Review management solution that helps businesses monitor feedback received on various social media platforms including Facebook.

Integrate the Repuso API with the Zendesk API

Setup the Repuso API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Repuso and Zendesk remarkably fast. Free for developers.

Add Invite Request with Repuso API on New Ticket (Instant) from Zendesk API
Zendesk + Repuso
 
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Add Invite Request with Repuso API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Repuso
 
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Add Invite Request with Repuso API on Ticket Closed (Instant) from Zendesk API
Zendesk + Repuso
 
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Add Invite Request with Repuso API on Ticket Pended (Instant) from Zendesk API
Zendesk + Repuso
 
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Add Invite Request with Repuso API on Ticket Solved (Instant) from Zendesk API
Zendesk + Repuso
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Add Invite Request with the Repuso API

Add an invite request See docs here

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Repuso

Repuso is a tool designed for aggregating, managing, and displaying customer reviews and testimonials from various channels. With the Repuso API on Pipedream, you can automate the collection and distribution of this feedback. This allows for dynamic monitoring of brand reputation, instant sharing of positive customer experiences across platforms, and an efficient way to respond to customer insights. By leveraging Pipedream's capabilities, you can connect Repuso with a myriad of services, like CRMs, marketing tools, and social media platforms, to enhance customer engagement strategies.

Connect Repuso

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    repuso: {
      type: "app",
      app: "repuso",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.repuso.com/public/v1/users/get`,
      headers: {
        Authorization: `Bearer ${this.repuso.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})