Review management solution that helps businesses monitor feedback received on various social media platforms including Facebook.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Repuso is a tool designed for aggregating, managing, and displaying customer reviews and testimonials from various channels. With the Repuso API on Pipedream, you can automate the collection and distribution of this feedback. This allows for dynamic monitoring of brand reputation, instant sharing of positive customer experiences across platforms, and an efficient way to respond to customer insights. By leveraging Pipedream's capabilities, you can connect Repuso with a myriad of services, like CRMs, marketing tools, and social media platforms, to enhance customer engagement strategies.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
repuso: {
type: "app",
app: "repuso",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.repuso.com/public/v1/users/get`,
headers: {
Authorization: `Bearer ${this.repuso.$auth.api_key}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})