What do you want to automate
with RD Station CRM and Help Scout?
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Popular RD Station CRM and Help Scout Triggers#
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Emit new event when a customer replies to a conversation.
Popular RD Station CRM and Help Scout Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation
Overview of RD Station CRM#
RD Station CRM API offers a suite of powerful tools for managing customer relationships and sales pipelines. With this API, you can automate the syncing of lead information, update records, and manage sales activities. By leveraging Pipedream's capabilities, you can create intricate workflows that react to events in RD Station CRM, synchronize data across multiple platforms, and trigger actions that streamline your sales and marketing processes.
Connect RD Station CRM#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
rd_station_crm: {
type: "app",
app: "rd_station_crm",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://plugcrm.net/api/v1/token/check`,
params: {
token: `${this.rd_station_crm.$auth.api_token}`,
},
})
},
})
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
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