with Rafflys and Freshdesk?
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Rafflys API provides tools to create and manage online raffles and contests, paving the way for engagement and promotional activities. Within Pipedream, you can leverage this API to build automations that enhance the way you run contests, connect with your audience, and analyze engagement data. By integrating Rafflys with other apps on Pipedream, you can craft workflows that streamline contest operations, notify winners, or even sync data with marketing platforms.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
rafflys: {
type: "app",
app: "rafflys",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app-sorteos.com/api/v2/users/me`,
headers: {
"X-API-KEY": `${this.rafflys.$auth.api_key}`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})