with Qualaroo and Zendesk?
Add tags to a ticket (appends to existing tags). See the documentation
Retrieves information about a specific ticket. See the documentation
Retrieves information about a specific user. See the documentation
Qualaroo is an advanced tool for collecting user feedback through surveys and analyzing those insights. With the Qualaroo API, you can programmatically manage your surveys, retrieve survey responses, and integrate user feedback into your data pipeline to enhance decision-making. On Pipedream, you can harness this API to automate the aggregation of survey data, trigger actions based on feedback, and sync insights across various platforms.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
qualaroo: {
type: "app",
app: "qualaroo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.qualaroo.com/api/v1/nudges/{survey_id}/responses.json`,
auth: {
username: `${this.qualaroo.$auth.api_key}`,
password: `${this.qualaroo.$auth.api_secret}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})