Qualaroo

Qualaroo makes it easy to survey specific users in context while they are looking at your product, service & brand.

Integrate the Qualaroo API with the Zendesk API

Setup the Qualaroo API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Qualaroo and Zendesk remarkably fast. Free for developers.

Create Ticket with Zendesk API on New Survey Created from Qualaroo API
Qualaroo + Zendesk
 
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Create Ticket with Zendesk API on New Survey Response Received from Qualaroo API
Qualaroo + Zendesk
 
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Delete Ticket with Zendesk API on New Survey Created from Qualaroo API
Qualaroo + Zendesk
 
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Delete Ticket with Zendesk API on New Survey Response Received from Qualaroo API
Qualaroo + Zendesk
 
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Update Ticket with Zendesk API on New Survey Created from Qualaroo API
Qualaroo + Zendesk
 
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New Survey Created from the Qualaroo API

Emit new event when a survey is created.

 
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New Survey Response Received from the Qualaroo API

Emit new event when a survey response is received.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Qualaroo

Qualaroo is an advanced tool for collecting user feedback through surveys and analyzing those insights. With the Qualaroo API, you can programmatically manage your surveys, retrieve survey responses, and integrate user feedback into your data pipeline to enhance decision-making. On Pipedream, you can harness this API to automate the aggregation of survey data, trigger actions based on feedback, and sync insights across various platforms.

Connect Qualaroo

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    qualaroo: {
      type: "app",
      app: "qualaroo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.qualaroo.com/api/v1/nudges/{survey_id}/responses.json`,
      auth: {
        username: `${this.qualaroo.$auth.api_key}`,
        password: `${this.qualaroo.$auth.api_secret}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})