What do you want to automate
with Qntrl and Freshdesk?
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Popular Qntrl and Freshdesk Triggers#
Emit new event when a comment is posted to a job. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Qntrl and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Qntrl#
The Qntrl API offers a powerful way to manage and automate your organization's workflows and processes directly within Pipedream. With this API, you can create, update, retrieve, and manage cards, orchestrate workflows, and synchronize data across different systems. Harness the power of Pipedream to integrate Qntrl with various apps and services, enabling seamless data flow and enhanced productivity.
Connect Qntrl#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
qntrl: {
type: "app",
app: "qntrl",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://coreapi.qntrl.com/blueprint/api/user/myinfo`,
headers: {
Authorization: `Bearer ${this.qntrl.$auth.oauth_access_token}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies