Integrate the Process Street API with the Zendesk API

Setup the Process Street API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Process Street and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Process Street with Zendesk#

Create Ticket with Zendesk API on New Workflow Run Created from Process Street API

Process Street + Zendesk

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Create Ticket with Zendesk API on Task Checked from Process Street API

Process Street + Zendesk

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Create Ticket with Zendesk API on Workflow Run Completed from Process Street API

Process Street + Zendesk

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Delete Ticket with Zendesk API on New Workflow Run Created from Process Street API

Process Street + Zendesk

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Delete Ticket with Zendesk API on Task Checked from Process Street API

Process Street + Zendesk

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Popular Process Street and Zendesk Triggers#

New Workflow Run Created from the Process Street API

Emit new event for every created workflow run

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Task Checked from the Process Street API

Emit new event when a task is checked

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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Workflow Run Completed from the Process Street API

Emit new event for every completed workflow

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Popular Process Street and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Start Workflow Run with the Process Street API

Starts a workflow run. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Process Street#

The Process Street API empowers you to automate and integrate your checklists and workflows with other apps to streamline business operations. With the API, you can create workflows, manage tasks, trigger actions based on checklist completion, and synchronize data across tools. This paves the way for endless possibilities in terms of project management, compliance tracking, onboarding processes, and routine audits, all managed within the familiar interface of Process Street but supercharged with Pipedream's connectivity.

Connect Process Street#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    process_street: {
      type: "app",
      app: "process_street",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://public-api.process.st/checklists`,
      headers: {
        "X-API-KEY": `${this.process_street.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})