What do you want to automate
with Prisma Management API and Zendesk?
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Popular Prisma Management API and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket comment has been added
Emit new event when a ticket has changed to closed status
Popular Prisma Management API and Zendesk Actions#
Add tags to a ticket (appends to existing tags). See the documentation
Retrieves information about a specific ticket. See the documentation
Retrieves information about a specific user. See the documentation
Connect Prisma Management API#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
prisma_management_api: {
type: "app",
app: "prisma_management_api",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.prisma.io/v1/workspaces`,
headers: {
Authorization: `Bearer ${this.prisma_management_api.$auth.api_token}`,
"accept": `application/json`,
},
params: {
limit: `100`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies