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with Personio and Freshdesk?

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Add Note to Ticket with Freshdesk API on New Employee Created from Personio API
Personio + Freshdesk
 
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Add Ticket Tags with Freshdesk API on New Employee Created from Personio API
Personio + Freshdesk
 
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Assign Ticket to Agent with Freshdesk API on New Employee Created from Personio API
Personio + Freshdesk
 
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Assign Ticket to Group with Freshdesk API on New Employee Created from Personio API
Personio + Freshdesk
 
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Close Ticket with Freshdesk API on New Employee Created from Personio API
Personio + Freshdesk
 
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New Employee Created from the Personio API

Emit new event when a new employee is created.

 
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Contact Updated from the Freshdesk API

Emit new event when a contact is updated. See the documentation

 
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New Contact Created from the Freshdesk API

Emit new event when a contact is created. See the documentation

 
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New Ticket Created from the Freshdesk API

Emit new event when a ticket is created. See the documentation

 
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Ticket Updated from the Freshdesk API

Emit new event when a ticket is updated. See the documentation

 
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Create Application with the Personio API

Creates a new application. See the documentation

 
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Add Note to Ticket with the Freshdesk API

Add a note or conversation to an existing ticket. See the documentation

 
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Create Employee with the Personio API

Creates a new employee. See the documentation

 
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Add Ticket Tags with the Freshdesk API

Add tags to a ticket (appends to existing tags). See the documentation

 
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List Employees with the Personio API

Get a list of the company employees. See the documentation

 
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Integrate the Personio API with the Freshdesk API
Setup the Personio API trigger to run a workflow which integrates with the Freshdesk API. Pipedream's integration platform allows you to integrate Personio and Freshdesk remarkably fast. Free for developers.

Overview of Personio

The Personio API provides programmatic access to HR management functions, allowing you to manage employee data, time tracking, payroll, and recruitment processes. With Pipedream, you can leverage this API to create automations and workflows that can streamline HR operations, react to events in Personio in real-time, and connect HR data to other systems seamlessly.

Connect Personio

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    personio: {
      type: "app",
      app: "personio",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.personio.de/v1/company/attendances/projects`,
      headers: {
        Authorization: `Bearer ${this.personio.$auth.oauth_access_token}`,
        "accept": `application/json`,
      },
    })
  },
})

Overview of Freshdesk

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo