Integrate the PagerDuty API with the Zoho CRM API

Setup the PagerDuty API trigger to run a workflow which integrates with the Zoho CRM API. Pipedream's integration platform allows you to integrate PagerDuty and Zoho CRM remarkably fast. Free for developers.

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Popular Ways to Connect PagerDuty with Zoho CRM#

Acknowledge Incident with PagerDuty API on New Contact (Instant) from Zoho CRM API

Zoho CRM + PagerDuty

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Acknowledge Incident with PagerDuty API on New Event (Instant) from Zoho CRM API

Zoho CRM + PagerDuty

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Acknowledge Incident with PagerDuty API on New Lead (Instant) from Zoho CRM API

Zoho CRM + PagerDuty

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Acknowledge Incident with PagerDuty API on New Module Entry (Instant) from Zoho CRM API

Zoho CRM + PagerDuty

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Acknowledge Incident with PagerDuty API on New or Updated Contact (Instant) from Zoho CRM API

Zoho CRM + PagerDuty

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Popular PagerDuty and Zoho CRM Triggers#

New On-Call Rotation from the PagerDuty API

Emit new event each time a new user rotates onto an on-call rotation

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New or Updated Incident from the PagerDuty API

Emit new event each time an incident is created or updated

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New Contact (Instant) from the Zoho CRM API

Emits an event each time a new contact is created in Zoho CRM

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New Event (Instant) from the Zoho CRM API

Emit new custom events from Zoho CRM

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New Lead (Instant) from the Zoho CRM API

Emits an event each time a new lead is created in Zoho CRM

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Popular PagerDuty and Zoho CRM Actions#

Acknowledge Incident with the PagerDuty API

Acknowledge an incident. See the docs here

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Convert Lead with the Zoho CRM API

Converts a Lead into a Contact or an Account. See the documentation

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Find Oncall User with the PagerDuty API

Find the user on call for a specific schedule. See the docs here

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Create Object with the Zoho CRM API

Create a new object/module entry. See the documentation

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Download Attachment with the Zoho CRM API

Downloads an attachment file from Zoho CRM, saves it in the temporary file system and exports the file path for use in a future step.

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Overview of PagerDuty#

The PagerDuty API offers a powerful interface to automate your digital operations management. By leveraging its capabilities on Pipedream, you can create workflows that respond to incidents, automate alerts, and synchronize incident data across various platforms. PagerDuty's API enables you to manage services, teams, and incidents, ensuring that your systems remain operational and that the right people are notified at the right time.

Connect PagerDuty#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    pagerduty: {
      type: "app",
      app: "pagerduty",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.pagerduty.com/users/me`,
      headers: {
        Authorization: `Bearer ${this.pagerduty.$auth.oauth_access_token}`,
        "Accept": `application/vnd.pagerduty+json;version=2`,
      },
    })
  },
})

Overview of Zoho CRM#

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Connect Zoho CRM#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_crm: {
      type: "app",
      app: "zoho_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
      },
    })
  },
})

Run a Pipedream workflow on PagerDuty on-call rotations

Run common workflows, or any Node.js code you'd like, each time a new user rotates onto an on-call schedule.

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