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with OpenSRS and Gorgias?
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Popular OpenSRS and Gorgias Triggers#
Emit new event when the DNS/ZONE check has passed or failed at the registry. See the documentation
Emit new event for each new domain registration. See the documentation
Emit new event when the status of a domain transfer changes. See the documentation
Emit new event when an internal note is created on a ticket. See the documentation
Popular OpenSRS and Gorgias Actions#
Initiate a domain transfer to OpenSRS. See the documentation
Create a message for a ticket in the Gorgias system. See the documentation
Connect OpenSRS#
import { axios } from "@pipedream/platform";
import crypto from 'crypto';
export default defineComponent({
props: {
opensrs: {
type: "app",
app: "opensrs",
}
},
async run({steps, $}) {
const connectionDetails = {
reseller_username: this.opensrs.$auth.reseller_username,
api_key: this.opensrs.$auth.api_key,
api_host_port: this.opensrs.$auth.api_host_port
};
//Payload of the request
const xml = `<?xml version='1.0' encoding='UTF-8' standalone='no' ?>
<!DOCTYPE OPS_envelope SYSTEM 'ops.dtd'>
<OPS_envelope>
<header>
<version>0.9</version>
</header>
<body>
<data_block>
<dt_assoc>
<item key="protocol">XCP</item>
<item key="action">LOOKUP</item>
<item key="object">DOMAIN</item>
<item key="attributes">
<dt_assoc>
<item key="domain">${this.opensrs.$auth.domain}</item>
</dt_assoc>
</item>
</dt_assoc>
</data_block>
</body>
</OPS_envelope>`;
// Generate signature
const generateSignature = (xml, apiKey) => {
let md5 = crypto.createHash('md5');
md5.update(xml + apiKey);
let firstHash = md5.digest('hex');
md5 = crypto.createHash('md5');
md5.update(firstHash + apiKey);
return md5.digest('hex');
};
const signature = generateSignature(xml, connectionDetails.api_key);
// Prepare and call OpenSRS API
const headers = {
'Content-Type': 'text/xml',
'X-Username': connectionDetails.reseller_username,
'X-Signature': signature
};
return await axios($, {
method: "POST",
url: connectionDetails.api_host_port,
headers,
data: xml
});
},
})
Overview of Gorgias#
Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.
Connect Gorgias#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gorgias_oauth: {
type: "app",
app: "gorgias_oauth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
headers: {
Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})
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