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MULTI-APP TOOLKIT

Build with WhatsApp by Online Live Support + Twenty

Connect a user's WhatsApp by Online Live Support and Twenty accounts and expose tools for both apps directly in your product or your agent.
  • Multi-app
  • One MCP session
  • 2 actions
  • 1 triggers
  • Managed auth

MCP

One MCP session, both toolsets

One session gives your product or agent every WhatsApp by Online Live Support and Twenty tool at once — connect once, list tools, and call them like any single-app session.

// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": "{project_id}",
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "online_live_support,twenty",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// One list, both toolsets: WhatsApp by Online Live Support and Twenty tools arrive
// together, each keyed by its own app's slug.

// e.g. run Create, Update, or Delete a Record in Twenty:
const result = await mcp.callTool({
  name: "twenty-create-update-delete-record",
  arguments: {
    recordId: "Record ID",
    actionType: "Action Type",
  },
})

ARCHITECTURE

One user, two connected accounts

Your user connects each account once, under whatever ID they already have in your product. The two stay independent — either can be revoked on its own — and your code reaches both through that one user.

Your product

external_user_id

{external_user_id}

Pipedream Connect

Managed identity

Auth · tools · routing

WhatsApp by Online Live Support

Connected account

Twenty

Connected account

TOOLS

WhatsApp by Online Live Support tools

The WhatsApp by Online Live Support tools this pairing puts in reach, each one running on your user's own connected account.

View all 0 WhatsApp by Online Live Support tools →

Actions

No WhatsApp by Online Live Support actions are available yet.

Triggers

No WhatsApp by Online Live Support triggers are available yet.

x-pd-app-slug
online_live_support,twenty
Primary app
WhatsApp by Online Live Support (online_live_support)
Second app
Twenty (twenty)
Authentication
API key + API key
Available actions
2
Available triggers
1