MULTI-APP TOOLKIT
Build with EspoCRM + WhatsApp by Online Live Support
- Multi-app
- One MCP session
- 4 actions
- 1 triggers
- Managed auth
MCP
One MCP session, both toolsets
One session gives your product or agent every EspoCRM and WhatsApp by Online Live Support tool at once — connect once, list tools, and call them like any single-app session.
// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
new URL("https://remote.mcp.pipedream.net/v3"),
{
requestInit: {
headers: {
Authorization: `Bearer ${accessToken}`,
"x-pd-project-id": "{project_id}",
"x-pd-environment": "production",
"x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
"x-pd-app-slug": "espocrm,online_live_support",
},
},
},
)
const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)
const { tools } = await mcp.listTools()
// One list, both toolsets: EspoCRM and WhatsApp by Online Live Support tools arrive
// together, each keyed by its own app's slug.
// e.g. run Create Contact:
const result = await mcp.callTool({
name: "espocrm-create-contact",
arguments: {
firstName: "First Name",
lastName: "Last Name",
},
})import { PipedreamClient } from "@pipedream/sdk"
const pd = new PipedreamClient({
projectId: process.env.PIPEDREAM_PROJECT_ID!,
clientId: process.env.PIPEDREAM_CLIENT_ID!,
clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
projectEnvironment: "production",
})
const externalUserId = "{external_user_id}" // any stable ID for this user in your system
const [espocrmTools, onlineLiveSupportTools] =
await Promise.all([
pd.components.list({ app: "espocrm" }),
pd.components.list({ app: "online_live_support" }),
])
// One external user owns both connected accounts, so either app's tools
// run on their behalf with the same externalUserId.curl "https://api.pipedream.com/v1/connect/{project_id}/components?app=espocrm" \
-H "X-PD-Environment: production" \
-H "Authorization: Bearer {access_token}"
curl "https://api.pipedream.com/v1/connect/{project_id}/components?app=online_live_support" \
-H "X-PD-Environment: production" \
-H "Authorization: Bearer {access_token}"
# Connect both accounts to the same external_user_id, then
# configure and invoke either app's tools on that user's behalf.ARCHITECTURE
One user, two connected accounts
Your user connects each account once, under whatever ID they already have in your product. The two stay independent — either can be revoked on its own — and your code reaches both through that one user.
Your product
external_user_id
{external_user_id}Pipedream Connect
Managed identity
Auth · tools · routing
EspoCRM
Connected account
WhatsApp by Online Live Support
Connected account
TOOLS
EspoCRM tools
The EspoCRM tools this pairing puts in reach, each one running on your user's own connected account.
Actions
-
Create Contact
actionCreates a new contact in Espo CRM. See the documentationWritev0.0.2 -
Create Task
actionThis component creates a new task in Espo CRM. See the documentationWritev0.0.2 -
List Accounts
actionRetrieves a list of accounts from Espo CRM. See the documentationRead-onlyv0.0.2 -
List Assigned User Options
actionRetrieves available options for the Assigned User field.Read-onlyv0.0.1
TOOLS
WhatsApp by Online Live Support tools
The WhatsApp by Online Live Support tools this pairing puts in reach, each one running on your user's own connected account.
Actions
No WhatsApp by Online Live Support actions are available yet.
Triggers
No WhatsApp by Online Live Support triggers are available yet.
MULTI-APP
Works with more apps
The combinations customers connect alongside these two — nothing here is limited to a pair.
REFERENCE
Toolkit details
- x-pd-app-slug
- espocrm,online_live_support
- Primary app
- EspoCRM (espocrm)
- Second app
- WhatsApp by Online Live Support (online_live_support)
- Authentication
- API key + API key
- Available actions
- 4
- Available triggers
- 1