WhatsApp by Online Live Support API Integrations
Build and run workflows using the WhatsApp by Online Live Support API. Use 1000s of source-available triggers and actions across 1,600+ apps. Or write custom code to integrate any app or API in seconds.
Overview#
With the WhatsApp by Online Live Support API, you can easily and quickly integrate WhatsApp as part of your business process. This API provides optimized API for Whatsapp and allows your customers to communicate with you through the world's most popular messaging app. This API not only ensures customers can conveniently make contact but also increases your customer service quality and efficiency.
Some examples of what you can build with this API include:
- Chatbots: Leverage AI and automation to respond to customer inquiries quickly and accurately.
- Automated Broadcast Messages: Send messages automatically to all of your customers or a targeted segment of your contacts.
- Contact Routing: Route customer messages to the right specialized operators or departments based on their inquiry.
- Automate Sales Funnells: Pre-define a chat path and trigger automated messages with targeted content at the right time.
- Integrate WhatsApp with Your Business: Link WhatsApp to your CRM and other systems to move customers through the entire sales funnel.
- Customize APIs: Customize the API to fit your needs, including creating private custom extensions.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
online_live_support: {
type: "app",
app: "online_live_support",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://v2.onlinelivesupport.com/sessions/status/${this.online_live_support.$auth.session_id}`,
})
},
})
Choose an API to Connect with WhatsApp by Online Live Support API#
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Authentication#
WhatsApp by Online Live Support uses API keys for authentication. When you connect your WhatsApp by Online Live Support account, Pipedream securely stores the keys so you can easily authenticate to WhatsApp by Online Live Support APIs in both code and no-code steps.
To retrieve your session_id, copy the ID from the URL where you created your session:https://online-live-support.com/whatsapp-setup/?id={your_session_id_here}