What do you want to automate
with One AI and Freshdesk?
Prompt, edit and deploy AI agents that connect to One AI, Freshdesk and 2,500+ other apps in seconds.
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Popular One AI and Freshdesk Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular One AI and Freshdesk Actions#
Find clusters with a similar meaning of a given text. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of One AI#
One AI API enables users to leverage advanced language AI to analyze and process text. On Pipedream, you can integrate One AI into serverless workflows to automate tasks like content summarization, emotion detection, or keyword extraction. By tapping into One AI's capabilities via Pipedream, you can enrich data, glean insights, and streamline content-centric operations with ease and efficiency.
Connect One AI#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
one_ai: {
type: "app",
app: "one_ai",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.oneai.com/api/v0/org/info`,
headers: {
"api-key": `${this.one_ai.$auth.api_key}`,
"Accept": `application/json`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies